The customer relationship remains one of the most fundamental keys to success for your business. While customer relationship management software is the foundation for this success, many organizations struggle with effective implementation and planning of strategic CRM strategies.
Multiple studies have shown that over the last decade anywhere from 20 percent to over two-thirds of all CRM software solutions have either failed to live up to expectations or failed outright. A Forrester survey found a failure rate of 47%.
With multi-discipline expertise in the biggest names in CRM software solutions, Maetech provides you with the tools you need to implement and execute a successful customer relationship management strategy custom tailored to meet your business’s needs.
The real promise of saving money for solutions like Office 365 comes in the form of enhanced productivity. It’s all about helping people get more done, faster and with higher quality. Another way to think about saving time is by reducing or eliminating time wasters wherever possible. Sometimes reducing or streamlining repetitive tasks add up to significant time savings.
The right technology can make or break your office productivity. The modern office runs on technology -- technology that must be maintained, upgraded, and analyzed to continue contributing to the business infrastructure. Is your technology working with you or against you?
IT risk management does not work "out of the box." It is not a product to purchase or a policy to put in place. Instead, it is a process of business risk management that must be performed on an ongoing basis. It is critical for an organization to continuously examine the risks and security objectives within its business environment, and systematically bake protection into the way it operates.
Maetech's systematic, comprehensive approach to IT security and risk management is an overall model for business risk management that identifies security-related business processes that must be baked in, and provides guidance on security objectives, security posture, and security architecture alternatives.
As IT executives shift their focus from cost reduction to preparing for growth, an effective IT Cost Optimization program is essential for ensuring strategic initiatives can be supported while funding remains constrained.
Today, IT executives are responding to efficiency requirements driven from both normal business pressures and major events while maintaining an eye on future growth.
Maetech has the tools and experience to help clients quickly identify opportunity areas for action in the short-term, while working with clients to determine the strategic IT moves needed to become agile and scalable to enable the business during recovery.
MaeTech uses framework driven discovery tools, interviews and observations to conduct a comprehensive business and technology audit.
Our consultants analyze and measure the data gathered from the audit between current business processes and desired future state to provide a detailed gap analysis.
MaeTech collaborates with the business units and technology teams to review measurements, metrics and gap analysis to define a comprehensive roadmap.
Our consultants work hand in hand with your business and technology teams to train, guide and improve work processes and user adoption.
Technology and business strategy plans are our greatest strength. This is where MaeTech leverages its senior, highly technical, Business savvy managment consultants to help you lay the ground work for your initiatives.
Once the foundational ground work, analysis, workflows, technical designs are in place, tactical execution becomes the key focus in helping the business move forward. This is where our senior consultants provide quick turnaround in technical and business process implementations.
Enable businesses to do more with limited time and resources is an important factor to scaling and growing an enterprise. This is where MaeTech leverages its talented emerging leaders to step up to the plate and help you take repetitive operational duties on.